Frequently Asked Questions

Everything you need to know about your My Morning Jacket official gear.

When will my order ship?

Standard orders are typically processed within 2-3 business days. Pre-order items will ship on or around the date specified on the product page.

What is your return policy for tour merchandise?

We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please note that limited edition vinyl and autographed items are final sale.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.

How can I track my package?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.

The item I want is out of stock. Will it be restocked?

While some core designs are restocked regularly, tour-specific merchandise and limited edition pressings are often one-time releases. We recommend signing up for our newsletter for restock alerts.